Shipping & Refund Policy
Returns and Refund Policy
Purchases made from the online store of www.vnno.in cannot be returned after purchase. We offer full-replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over email or phone.
Cancellation Policy
Any cancellations can be processed within 24 hours of placing the orders, by writing to us on info [at] vnno [dot] in . Refunds for cancelled orders will be processed to the original mode of payment within 5-10 working days.
Shipping Policy
Our shipping timeline for our website varies from 2 to 6 business working days based on the customer’s location and pin code. Most orders are shipped within 2 business days, unless stated otherwise during purchase. Pre-orders could take 7-10 days before shipped. Shipping rates are free, unless stated clearly during the purchase. Shipping is using a third party company, and tracking ID will be provided once the product is shipped.